Full Refund Guarantee In the unlikely event that the item is a counterfeit or if there is a defect not mentioned in the description, we will provide a full refund. Please contact us before you rate the item. Product Name: Heart Lock Heart Link Necklace Size: Heart charm 1.4cm x 1.6cm Heart link chain 0.75cm x 1.05cm Material: SV925 Accessories: None Rank: AB Condition: Beautiful Purchase Source: Brand Reuse Shop Japan Circulation Self-Management Association (AACD) Member Pawnshop, Antique Market, Store Products Certified Item, Online Purchase, Unnecessary personal items, etc. About Shipping: If you do not use the safe appraisal service, accessories will be shipped via Yu-Yu Mercari Delivery after changing from Rakuraku Mercari Delivery. Please let us know in advance if you cannot accept the change. We will basically use simple packaging. Please note that clothing will be folded and shipped. We may use recycled materials and compression bags for packaging. Rank Explanation: N/ New, Unused S/ Unused, Near New SA/ Near New A/ Beautiful used item with little signs of use AB/ Used item with some signs of use, but still beautiful B/ Used item with general signs of use BC/ Used item with many damages such as scratches and stains Management Number: 85862/N383