I recently purchased this at an auction, but my dogs didn't like going up and down it, so I'm hoping someone else can make good use of it. I've used it once. According to the previous seller, it was purchased new, but has some dirt and scratches. They also mentioned a rattling sound coming from inside the ramp, as if something was in there. When I received it, there was some dirt that wasn't visible in the pictures, so I'm listing it as used with scratches and dirt.