Purchased on July 2nd from the Panasonic Store. I will include the delivery receipt, so there is approximately 9 months of warranty remaining! There are no noticeable scratches, but there are two small scratches on the top of the left housing. I took close-up photos (photo 3). Of course, this does not affect the operation! I will include a third-party silicone case and cleaning cloth! The ear tips are only the ones attached to the main unit. I tried them on once, but I was using third-party ones, so they are almost unused! I am also listing this elsewhere, so please let me know if you are interested in purchasing!