The accessories, cup, box, and instruction manual are not included. There are no problems with its operation. There are noticeable scratches on the eyes of Dadandan, etc. (see image 4). It was used in the bath, but I wiped it with a towel and put it away after each use. We ask that you purchase this item with an understanding that it is a used item that has been used by a child. Thank you for looking. Character names: Anpanman, Baikinman, Dadandan Item/Type: Educational toy