The exterior has many scratches, but it is usable without any damage. It is normally usable, but because of the many scratches, the condition is listed as "bad." I do not recommend this for those looking for something clean. *This is a used SKB tom and floor tom hard case. I have used it for daily transportation and storage for several years to over 10 years. It tends to look cleaner in photos taken with a smartphone, but there are many scratches and stains, such as tape residue, on the exterior. I have not found any cracks in the case, nor any damage to the belts, fasteners, or handles. It is perfectly usable for normal use. Non-smoking, no pets, but Due to the storage and usage location, there is a slight tobacco smell inside. The 13" case was used for a tom with a depth of 9", but it has a depth of about 33cm, so it seems like it can fit up to a 13x11 tom. The 16" case is for a 16x16 floor tom. The floor tom legs will not fit. No returns, no individual sales. It will be shipped wrapped in air-cushion packaging. I do not offer exclusive listings or discounts through comments. If you have any price negotiations, please make a price reduction request.