I'm a repeat buyer of these shoes and have them as a backup, so I haven't tried them on. Please understand that they are stored at home by a private seller. The actual product is shown in the images from the second photo onwards. I'm selling these because I switched to a workplace where sneakers are allowed, and I no longer wear pumps. - Shipping is only on Sundays. - Purchases made after 6:00 AM on Sunday will be shipped the following Sunday. I do not accept price reductions as they will be made over time or in consideration of shipping. Thank you for your understanding. - Brand: veilkoko - Product Number: SH4F30L05-5149 - Color: Beige Enamel - Size: 24cm (Medium Width *Not Wide Width*) - Heel Height: 3.0cm (The following is from the official website) 2-way pumps (3.0cm heel) with a relaxed fit [19.5~27cm] Raku-chin Kirei Shoes 《Key Features》 ■ Arch cushion to support comfort (arch area) ■ Cushion insole that gently wraps the foot ■ Antibacterial and deodorant material used for the insole (not completely odor-proof.) ■ Flexible and soft sole for easy walking ■ Rubber opening that fits well and prevents slipping ■ Soft material ■ Silent lift (less clacking sound.) ■ 2-Way (ribbon can be removed.) ■ Wide width compatible (Available in two patterns: medium width and wide width. Please be careful when ordering.) These Raku-chin pumps are soft on the feet and comfortable to wear every day♪ The double-cushion insole of low-resilience + high-resilience makes them comfortable. Furthermore, the use of a molded sole absorbs the impact on the soles of your feet, making them less tiring even if you walk a lot, and we recommend them! Also, we offer two patterns, medium width and wide width, so they are also recommended for those with wider feet. A long-time favorite of customers, this is a popular No. 1 hit product from Veilko. They are Raku-chin shoes that are easy to use for work or everyday wear, so please give them a try!