I am selling this item because it can no longer be recognized via Bluetooth and is therefore unusable. I have used it for 4 months since purchase, so there are no noticeable scratches, but it does not function properly, so I am selling it as junk. Please consider purchasing with this in mind. Returns due to non-operation are not accepted. Condition: Not recognized via Bluetooth. Sound only from the right earbud. Left earbud does not work. The charging case battery is fine. Unused ear tips and other accessories are included. Unused charging cable is also included. Slight dent on the outer box. Additional Information: Because the purchase was not from a regular retail store, the manufacturer's warranty was not available. The product itself is new, so I hope those who need it for parts, etc., will consider purchasing it. Bose Model Name...QuietComfort Earbuds II