This is a Panasonic facial steamer. The instruction manual and box are not included. The power cord is included. I've used it a few times, but it's mostly been in storage. I believe there are no noticeable scratches or stains, but please consider this item only if you understand that it is a used product. There is an aroma cartridge, but it seems to be expired. I will include it anyway. Panasonic EH-SA3A-P EL.COSMETICS Classification: Facial Ion Steamer Color: PINK Cleansing function: Yes Face care product type: Beauty device Face care use: Pores Face care power type: AC Moisturizing function: Steam moisturizing For stationary use/Portable: For stationary use Hot/Cold function: Heating function Waterproof type: Non-waterproof Care: Warm/Moisturizing Areas: Face Areas: Eyes, Face