This item is being sold as junk, so no returns or exchanges will be accepted. The reasons for it being junk are: amateur paint job, the wood around the nut has been cracked during nut replacement and has been repaired with glue, and one of the peg screws is broken. It produces sound normally, so it's recommended for those who can repair it. It is an active bass, and it only operates with a 9V battery as it is active-only.