I used it only once to make sure it worked, so you can consider it new. All contents are included. The ear tips have been replaced. I bought it this year, so you can rest assured. - Brand: SONY - Model Name: LinkBuds S It's almost new with replaced ear tips, so it's a great deal. Sony Model Name...LinkBuds S Other features...Noise Canceling I will ship it with all the contents included. As a bonus, a bag + a handy fan + a Demon Slayer movie bonus + a Kamado Tanjiro acrylic keyholder are included.