I bought this at USJ and only used it once! There are no noticeable scratches or stains! Regarding the packaging of the product, I will reuse shopping bags and plastic bags, so thank you for your understanding! Also, to reduce shipping costs, I will compress the item as much as possible to make it compact, so I would appreciate your understanding! ( . .)" There is no sun damage or dirt. It's a beautiful item, but if you are concerned about the feel of use, please check the photos.