Brand new, unused. I'm selling this because I have a lot of mugs. This lovely mug has a heart-shaped handle, and another heart appears when you finish your drink! How about it? As you can see in the photos, there's a scratch on the corner. If you're giving it as a present, it might be a good idea to take it out of the box and wrap it. Please note that the box has some scratches and wear due to storage at home and aging. Thank you for your understanding.