Although the item is new and unopened from the inner bag, it has been taken out of the box once, but the figure has not been touched. Since it is unopened, I cannot address initial defects. *There are visible scratches on the transparent box itself, please understand. It has been carefully stored in a display case. There are no scratches, as far as I can tell. Please refrain from purchasing if you are overly concerned about minor details. Thank you for looking. Will be shipped in a cardboard box. No price reduction.