Product: SHARP TE-TS56V-G Green Helios Ocha Presso (Tea Maker) Accessories: All items are included, just as they were at the time of purchase. Condition: Unused. The item was opened once for inspection. Due to lighting and reflections, some parts may appear orange or white, but this is not the case, so please rest assured. Packaging and Shipping: The box will be wrapped with bubble wrap and film for shipping. The shipping label will be placed on the film, not directly on the box. *If there is an initial defect, we will accept returns, so please contact us before giving a rating. *Please refrain from purchasing if you are looking for a perfect item or are very sensitive, as this item has been stored at home.