We carefully select our products and strive to take photos that accurately represent them so that you'll be glad you chose us. As a result, we've received many comments like "It was in better condition than I expected." This product is an authenticated, genuine item. All items are purchased from AACD member stores. In the unlikely event that an item is found to be counterfeit, we offer a full refund, provided you contact us before completing the evaluation. Please purchase with confidence. Product Name: COACH Shoulder Bag Signature Canvas Crossbody y2k Leather Brown Soho Hardware F03574 Condition: Exterior = Some minor stains and scratches, but overall clean. Interior = Clean. Zipper = Opens and closes smoothly. Color: Brown Size: Height: 27cm Width: 27cm Depth: 4cm Measurements are taken with the item laid flat. Please allow for slight variations (..). Instant purchase OK. No price reductions. Thank you.