【Product Overview】 ◾︎Dyson Slim Soft Roller Head SV18 Digital slim 354531-02 【Compatible Models】 dyson V12 Digital slim SV18 V12 Detect slim SV20 series ※ Not compatible with v8slim 【Product Condition】 ▪︎ Minor scratches from use, but in good condition with little wear. ▪︎ Ready to use immediately upon arrival. ▪︎ Disassembled and cleaned both externally and internally. ▪︎ Ultrasonic cleaning of small parts. 【Maintenance】 ◽️New bellows hose replaced → Prevents rubber degradation from cleaning solutions, ensuring durability and odor-free use. ◽️All bottom felt pads replaced with new ones → Provides smooth gliding, and is well-received for making cleaning more comfortable. → Dust under the felt cannot be removed by disassembly and cleaning alone. Removing the felt reveals a significant amount of dust underneath! ◽️Motor internals overhauled → Gears greased, motor brushes lubricated. → Thorough removal of dust, a common cause of failure. 【Reliable Initial Operation Guarantee】 ・Inspection and operation check before shipping. ・Please check the operation promptly upon arrival. ・In the event of an initial defect, please contact us immediately upon arrival. We will respond with sincerity. ※ We cannot provide support after use or after the receipt evaluation. ※ Not covered by warranty if there is a problem with the main unit (vacuum cleaner side). ◽️We photograph and record the inspection and operation check before shipping, with a management number. ・Returns due to the buyer's own circumstances, such as incorrect model numbers or not reading the product description, will not be accepted. 【Shipping】 ・Carefully protected with air-packing and shipped in vinyl packaging. 【Important Notes】 ※ Photos taken in natural light. Color and texture may vary slightly depending on the weather. ※ Please consider that this is a used item, not a new one. 【Reference: Model Number Compatibility】 ・SV11＝V7 ・SV10＝V8 ・SV12＝V10 ・SV14＝V11