Purchased in November 2023. There was a defect, and I sent it in for repair the other day, and it was replaced with a new one. It's an unopened product with the shrink wrap still on, and the warranty will be provided separately. ※Excerpt from the support site※ ＞Purchases from other than authorized retailers (secondary sales, resale items, and used purchases) are not covered by support. Due to the nature of this product, please be aware that even with a warranty, used items may not be eligible for support. ※I haven't fully investigated this. Series... OpenFit