Please be aware that there may be delays in shipping during the year-end and New Year holidays compared to the scheduled shipping dates. This is a Panasonic High-Grade Convection Steam Oven Range Bistro Wide NE-BS805 Made in 2019 It comes with two oven plates, a speed grill plate, and an instruction manual that also serves as a cookbook, so you can rest assured. Although it is a very beautiful item in good condition, it is still a used item, so there may be some signs of use. If you are looking for the quality and guarantee of a perfect new item, please purchase a new one. Of course, we will clean it thoroughly so that you can use it comfortably from the moment you receive it. Also, as shown in the images, we have confirmed the basic operations, but we have not performed any full-fledged cooking, so please understand. If you have any other questions, please feel free to contact us. Also, the profile contains product information and transaction details that cannot be fully described here, so please be sure to read it to prevent any problems.