Petit Charat Dog Tag Pendant Includes instruction manual. The box has been opened, but the pendant has never been taken out of the box. There are scratches inside the box, which are likely caused by the instruction manual and pendant head rubbing against it because they are not secured. (See image 3) I will include cushioning material to prevent movement during packaging. Also, please note that there are some minor scratches on the outside of the box. (See image 4)