This is a used item stored at home. Please check the description and photos. I have confirmed that the software loads. The included items are as shown in the photos. The software itself has no noticeable scratches, but the case has scratches and scuffs. This is a used item stored at home. Please refrain from purchasing if you are sensitive to such things. Returns are not accepted after shipping. Please make your purchase after you are satisfied with the item. Shipping will be via Nekopos. I will take care to prevent damage, but please understand that the packaging will be done by an amateur. For those who understand that this is a used item, stored at home, and the condition of the item, Thank you for your understanding.