There are scratches, stains, and discoloration. It shows signs of use, but it's still usable. Please understand that this is a used item, and only purchase if you are comfortable with that. When listing, I cleaned off any removable dirt and applied care cream. You can use it right away and feel good about it. No case included. (Everything in the photos is included) I will pack it as compactly as possible and ship it in simple packaging. This is a genuine, authentic item purchased from a used brand shop. (Please see my profile)