The mug itself is unused, but it was a gift several years ago and has been sitting on a shelf, so the outer box has some storage-related stains. I think the inside is clean, as shown in the last photo! I will disinfect the contents before shipping, but please purchase only if you understand this. I will wrap the outer box in bubble wrap to prevent it from getting wet or broken before shipping. This is an unwanted item, and I will consider offers as long as the shipping costs aren't exceeded, so please feel free to comment. A colorful Hawaiian-style design mug - Design: Package of a mug with Hawaiian-style illustrations - Design: Features colorful flowers and a woman's illustration - Design: Depicts tropical plants and a woman's illustration Thank you for looking.