This is a listing for the hair parts and face of Marcello from Sicilian Memories only. No customization has been done. The bag was opened to check if the ear magnets were properly attached. The doll has not been played with. Please note that this is a foreign-made product, so there may be some imperfections in the craftsmanship. I hope those who are not concerned about this will consider purchasing. I cannot accept holds, price negotiations, or returns. Thank you for your understanding. m(_ _)m