The box is damaged, but the item is new and unopened. Please purchase only if you understand that it has been stored at home. 【Wide Area Stimulation】Compared to existing products, it is equipped with stronger and more comfortable "dual-sided vibration pads." Conventional products only cared for the nape of the neck, but this relaxation device's care area extends to both sides of the neck. Furthermore, surprisingly, it is equipped with both a concentrated care pad and a wide-area care pad, so one liaolee neck relaxer is equivalent to the function of two conventional relaxers. 【10 Modes, 16 Intensity Levels, Heating Function】It is equipped with 10 types of neck refresh modes (EMS and TENS operate simultaneously) that reproduce professional techniques, allowing you to enjoy a fulfilling relaxation experience at home. 16 levels of intensity adjustment are available, allowing you to freely combine your favorite modes and intensities. (For beginners, it is recommended to start with intensity level 1 and gradually increase the intensity level as you get used to it). It also has a heating function, allowing for total neck care. The heating function can also be used independently, and can be used as a neck warmer on cold days! 【Ergonomic Ultra-Lightweight Design】The flexible frame and design that prevents gaps provide an excellent fit, and the structure is designed so that it does not slip even when moving. This neck relaxation device is ultra-lightweight, with a compact body that does not interfere with movement, and is designed to be so light that you forget you are wearing it, making it a relaxing item that does not put extra strain on the neck. The soft-touch material is gentle on the skin and provides excellent comfort. 【LCD Display and Japanese Voice Guidance】The LCD display on the main unit clearly displays the selection of various modes, and can be operated with buttons, making it easy to use. The Japanese voice guidance function allows you to operate without looking at your hands, so even those who are not good with devices can easily use it. Neck massager to relieve neck fatigue, USB rechargeable, compact design. - Model Name: NECK RELAX - Power Supply: DC 5V 0.6A - Output: 3W - Connection Type: Type-C - Size: 112mm x 147mm x 34mm - Battery Capacity: 1000mAh - Accessories: USB cable, instruction manual Thank you for viewing.