Purchased at a ZARA store. The heel area is slightly creased. No box included. Size is listed as 24.6cm. (I, who usually wear 24.5cm, could wear these without any issues like blisters.) ・The color and appearance may differ between the photos and the actual product. ・We inspect the items, but there may be minor stains or damage that we overlook. ・We will pack the item as compactly as possible for shipping, which may cause wrinkles depending on the product. ・Please ask any questions in advance via comments. ・This is a used item. Please refrain from purchasing if you are looking for a perfect condition item or are concerned about details.