Shipping and handling are included. The contents were checked using the card, so the inner bag is unopened. Please note that since it is unopened, we cannot confirm the condition of the contents. The box will be compressed and folded to fit into the packing material for shipping. Please refrain from purchasing if you are overly concerned about minor imperfections, as this is stored by a private individual. machi1113 Sanrio My Melody My Melody