We are unable to handle any issues that occur during shipping. The item has been stored in its original packaging since purchase. Please refrain from purchasing if you are concerned about minor imperfections, as it has been stored by a non-professional. Purchased from a foreign goods store. This is a foreign product. There may be printing irregularities, misalignments, shifts from the backing card, and minor stains. Compared to Japanese products, the construction may be less refined. There is a possibility of scratches during packaging. Stored at home. No pets or smokers. Please understand and consider before purchasing. Waterproof packaging only. Returns and refunds are not accepted. Please purchase with the understanding that this is the case.