Unopened. The outer box has dirt, yellowing, and discoloration due to long-term storage. The contents have not been opened, so I'm unsure of their condition. However, they appear to be in good condition from the outside. Please understand that this item has been stored at home. Returns are not accepted in the event of any defects. No smokers, no pets. Thank you. #Dorchena #Blythe #CustomBlythe #DisneyFigure