GEX Pure Crystal DRINK BOWL Rabbit Soft Water Cartridge Although new and unused, I opened the package once to check the contents before listing. Please understand that this item has been stored at home. The box is crushed and torn, but the contents are not affected. (See image 3) In image 3, there are two boxes on the right side with some tears. These boxes had been used, with the contents separated into individual pieces. I have combined them into one box. The contents are two unused items. Due to shipping costs, I will use simple packaging. I apologize in advance if the box is crushed during shipping.