The product is new and unopened. It was a store display item, so it doesn't have an outer shipping box, but the unopened seal is still intact. Therefore, it is slightly discounted. METAL BUILD Freedom Gundam CONCEPT 2 SNOW SPARKLE Ver. TAMASHII NATION 2023 Brand: BANDAI Please read this policy carefully and only bid or purchase if you agree to its contents. As a private seller, I do not offer any product warranty or return guarantee like manufacturers or retailers. In the event of slander or other inappropriate behavior, the transaction may be canceled. 1. This item is sold as a used item (regardless of whether it has been used). It was obtained privately from various sources such as retailers, used stores, and auctions. Due to the nature of used items, there may be minor scratches, scuffs, dust, odors, etc. that cannot be fully captured in the photos. Please refrain from purchasing if you are strict about the condition or if you are looking for a new-like item. 2. Please judge the condition of the product by prioritizing the photos over the description. Please understand that the actual appearance may differ due to lighting and the shooting environment. 3. Returns and claims based on subjective or personal reasons such as "it was different from the image," "scratches or stains due to insufficient photo confirmation," or "the condition of the packaging or instruction manual (things that do not affect product operation)" are not accepted after the product arrives. We will only respond in the following two cases: The product is clearly and significantly different from the description or photos (e.g., a different item arrived, significant damage or defects that cannot be determined from the photos). Damage due to a shipping accident (in this case, we will investigate with the shipping company). Even if either of the above applies, please contact us via transaction message before confirming the evaluation or applying for a warranty. 4. "Unopened" means that the seal on the outer box has not been opened, or it has a new-like appearance. However, as a private seller, I cannot guarantee the condition of the internal product itself or its accessories, or any defects caused by manufacturing or handling by the previous owner. Please understand the risks of unopened used items before purchasing. 5. After receiving the product, please open and check it as soon as possible, and if there are no problems, please complete the receipt (evaluation) operation promptly. Thank you for your understanding and cooperation.