Please check the photos for any scratches or stains. The zipper works fine. Shoulder strap included (o˘◡˘o) Will be folded for shipping. #Tommy #ShoulderBag #ShoulderBag #Women's #Kids Navy quilted design, medium-sized bag with a removable shoulder strap. - Brand: TOMMY HILFIGER - Color: Navy - Design: Quilted - Style: Shoulder Bag - Strap: Removable - Size: Medium Thank you for looking.