I purchased this item used, and while there were no issues with the product itself, Bluetooth wasn't suitable for my needs, so I'm putting it up for sale. It's simple to use, and I didn't notice any degradation in sound quality; it's an excellent product. The photos don't show it, but all accessories are included, and there are no noticeable scratches. (There is some slight discoloration that looks like dirt due to the product's texture.) I am currently home for the New Year, so shipping will be after midnight on January 3rd. Thank you.