Thank you very much for visiting Ecchan's Treasure Box! Regarding any shipping issues, if the problem is on our end, we will definitely offer a refund or exchange. Therefore, we would appreciate it if you could contact us before leaving a review. ※ Because we ship many products, mistakes may occur very rarely. We will handle such cases sincerely, so we appreciate your understanding. If you have any questions, please feel free to ask in the comment section. -------------------------------------------------- ⭐️ Please be sure to check before purchasing ⭐️ ・Please check the ingredient list in the product images. If you have any questions, please feel free to ask in the comments. ・Please refrain from price negotiations. ・In the unlikely event that there is a problem with the product, please contact us via the transaction message. ・Products will be simply packaged and shipped mainly via Yu-Packet Post or Yu-Packet Post Mini. ・To prevent any problems, please be sure to check the profile before purchasing.