I purchased this watch two years ago when CRAFZ Osaka opened a store in Mojiko. I fell in love with the design and bought it, but I don't have a habit of wearing a wristwatch, so I've only worn it once and have kept it at home. The condition is good, but the battery is currently dead. If you send it to a CRAFZ store, they can handle strap replacement, battery replacement, repairs, etc. The engraving on the back of the watch face was there from the time of sale and was not a custom order. Please understand the condition before purchasing.