This is a Panasonic facial steamer. There are no noticeable scratches or damage. However, the warm steam function cuts out after a few minutes. It can still be used if you allow a short break before restarting the steam function. The mist function works. Please consider the above condition before purchasing. The original box is not available, so it will be shipped in a different box. Purchased around December 2021. - Brand: Panasonic - Model: EH-SA0B - Function: Facial Steamer - Color: White - Features: Nano Care function