We have experienced cases where purchases were not completed after winning an auction. We will report such cases. Please refrain from bidding if you do not intend to purchase. THE MONSTERS Big into Energy Series Plush Pendant Energy LABUBU THE MONSTERS Energy Series LABUBU SERENITY Purchased from the POP MART official online shop. The outer box, drawstring bag, card, and the item itself will be shipped as a set. Although it is new and unused, please be aware that it has been opened. The outer box has been opened roughly and may have tears or dents. The product will be placed in the original box and sealed with tape, so please be careful if you are looking for a box in pristine condition. Due to the risk of product substitution, returns are not accepted under any circumstances. Thank you for your understanding.