No noticeable scratches or stains. *There is one spot peeling on the inside bottom. Please check the 7th photo. Zojirushi Steam Humidifier EE-DD50, 2023 model Accessories: Power cord, 4 packets of citric acid There is no instruction manual, but it can be viewed on the official website. I used it only during the winter season last year. I am selling it because I will not be using it this season. There is one scratch on the inside, so please purchase only if you don't mind.