Artistry - No noticeable scratches or stains. Used a few times, but has been stored at home for a long time after that. There is no box or instruction manual, but I would be happy if someone could use it. Thank you. "ARTISTRY Facial Steamer" Nihon Amway NV8356, manufactured in 2020 Continuous usage time (approx.): Warm steam 15 minutes / Cool mist 55 minutes The "Warm Steam" mode is for when you want to soften your skin or to support your skincare routine. Also for "daily skincare," "makeup removal," and "massage."