This is a brand new, unopened item. The item shown outside the box is one I use, just for illustrative purposes. You will receive an unopened product. If you'd like to purchase multiple items, I can offer a small discount on shipping costs, so please contact me before purchasing! This serum contains 15% niacinamide and 5% panthenol, making it ideal for pore care. - Product Name: Pore Ampoule - Ingredients: 15% Niacinamide, 5% Panthenol - Volume: 30ml - Package Color: Green - Bottle Design: Dropper Thank you for looking.