Thank you for viewing. "Textbook for First-Year Service Managers: In the Case of Newcomer Service Manager Haruka Makino" Kanae Goto / Misaki Suzumura List price: ¥1400 This is a used item. Approximately 25 pages have been marked with lines and checks. It looks clean at first glance, but I'm offering it at a reduced price. Shipping will be via regular mail (teikeigai).