Thank you for viewing. I only used it once for 2-3 hours after purchase. After that, I stored it in a dark place. There are no noticeable scratches or stains, and I think it's almost like a new, unused item. ⚠️About the color It's a dark pink. It's a pink that's a darker version of shocking pink. I take product photos to try to get the color as close to the actual item as possible. I hope this helps. ※There is no outer box. I will include the paper bag from when I purchased it. ※It was purchased at an authorized COACH store. ※If you wish to have it authenticated, please let me know in the comments section before purchasing.