Please note that this item is unopened, and we are unable to provide support for initial defects. After purchase, the item has been stored without removing the air cap, but please refrain from purchasing if you are concerned about the condition of the outer box. To prevent issues such as product substitution, we do not accept cancellations, claims, or returns. Thank you for your understanding. Please purchase with the above in mind. As this item is also listed on other sites, please leave a comment if you are considering a purchase. Thank you.