This item has been stored at home. I purchased it but have never used it. The instruction manual is missing, but everything else is included. I recommend this for those who know how to use it. There was also a 12mm sample tape, so I will include it. This is a USB-connected label printer that can print from a PC, supports tape widths of 4-24mm, and has a print resolution of 600dpi. - Model: SR3500P - Connection: USB - Tape Width: 4-24mm - Supported OS: Windows 98/Me/2000/Professional/XP - Required CPU: Pentium 166MHz or higher - Required Memory: 128MB or higher - Accessories: CD-ROM - Print Resolution: 600×600dpi Thank you for looking.