This is a Panasonic rice cooker, model SR-SPX103. It's a popular model that was the top-of-the-line in 2013, equipped with the "W Odori-daki" function, which was designed to bring out the sweetness and stickiness of the rice. I've been using it for over 10 years, and while there are scratches and small marks here and there, I still think it cooks delicious rice just like when I bought it. My favorite cooking setting is "Kamado Okoge" (crusty rice). The instruction manual is included. The operation is good, including the LCD panel. It will be carefully packed with bubble wrap and cardboard for shipping.