P&G Lenor Fabric Softener Bottle Lenor Reset Serum White Lily Scent 500ml x 12 bottles This is a new, unopened product, but due to seasonal and temperature changes, the liquid has become slightly viscous. Please shake the bottle before use. The condition may improve by warming it with lukewarm water. It also seems possible to dissolve it in a small amount of hot water for use. Please understand this before purchasing. The shipping label will be attached directly to the cardboard box. We have plenty of stock, so bulk purchases are also possible. ^_^