The item has been very well-cared for, so it's in good condition. The plates are clean, and it hasn't been dropped or bumped. I haven't used it in the last few years, but I tested it for 3-4 days before listing it, and it works perfectly. There are some minor scratches and scuffs from use, so please understand that this is a used item. ◆ Panasonic nanocare Panasonic Straight Iron Nanocare Model EH-HSOE ✔ Alcohol-sterilized ✔ Operation confirmed Purchased in 2021 No box or instruction manual ✔ Shipping method may change without notice between Yu-Yu and Raku-Raku. Please be aware of this.