There are only small scratches on the head, and no visible scratches or dents on the body. There is a slightly discolored area on the back of the neck, like a sun tan mark. There is some deterioration on the pegs and volume knobs, but overall, I think it's in very good condition. No issues with sound. I fell in love with it and bought it, but it doesn't suit me, so I'm getting rid of it. Equipped with active pickups. Matte black. It will be shipped in a soft case and packed in cardboard.