This item was received in 1988, so it's new and unused, but the giver's family name is engraved on it. It's old, so the box is dirty and crushed. There may also be minor scratches on the main body. We cannot provide support for initial defects. We will sell it to those who understand. It's cute like a penguin, and it's a thermos, so it's convenient to carry around! Anonymous shipping. #ZOJIRUSHI #Zojirushi #Thermos #ThermosPot #NaturalRattan