Jabra BIZ2400 Headset USB Connection Web Conferencing, Telework, Video Viewing, and Music Listening - Brand: Jabra - Type: Wired Headset - Connection: USB Connection - Microphone: Boom Microphone - Design: Over-Ear It has been used, but I don't feel there is much noticeable damage. Please refrain from purchasing if you are sensitive to used items. A pouch is included, so it will be shipped via Nekopos without air cushioning.