This is a Fernandes ZO-3 guitar. The volume switch was faulty, so it has been replaced with a new one. The volume control works from 1 to 9, but the sound cuts out when set to 10. The 9V battery connector had poor contact, so it has been replaced with a new one. As shown in the last photo, there is a paint chip the size of a grain of rice. Please check the photos for details. No claims and no returns accepted.